Servicing the internal customer: Why what’s on the inside really matters
Ann Baret 2018-07-11T11:07:36+00:00Servicing the internal customer to better service the external customer The popular philosophical and mystical saying goes: as within, so without. In the business world, this principle is demonstrated time and time again. And when it comes to customer success, it is no exception. Whether you look at case studies on internal company culture or [...]