In his best-selling book, The 5 Dysfunctions of a Team (Jossey-Bass, 2002), Patrick Lencioni paints the picture of a CEO who has to overcome the severe disarray of a team in order for her company to survive. While a fable, the message of this compelling book rings clear: it is as important to know what doesn’t work as it is to know what does.
Lencioni uses a fictional situation to sketch a very real situation and to outline the 5 questions that every leader should ask themselves:
- Is there an absence of trust within the team?
- Is there a definite fear of conflict?
- Does the team members show a lack of commitment?
- Is there a reluctance towards accountability?
- Do they display inattention to results?
It is as important to know what doesn’t work as it is to know what does.
By taking the reader through the trials and tribulations of his heroine, he elaborates on these 5 dysfunctions that make up the core of any struggling team. But more importantly, he also outlines the steps necessary to overcome these obstacles with an actionable plan.
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By doing an honest evaluation of your team’s strengths and weaknesses, you are able to identify which areas need the most attention. Because it is only when you clearly define the problem that you are able to address it.
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